We now mainly offer personalized digital design that you can print at home or bring to your local print shop.
Here are the frequently asked questions from our customers.
1. Where can I send my photos and other personalization details?
Add your personalization details in the product page and email your photos photos to hello.lovemementos@gmail.com with your order number or name.
You can also save them in Google Drive, Dropbox, WeTransfer, etc, & share a link to view / download.
TIPS ON SENDING PHOTOS:
- If sending thru email and google asks you what size photos, please choose LARGEST ( original ) to avoid compression.
- Please avoid sending screenshots as they tend to lower the photo quality.
2. What will I receive?
It depends on the product you choose. Please read the product description carefully.
- Digital Printable File
– You will receive high-resolution JPEG & PDF Files for you to print at home or bring to your local print shop.
– No physical product will be printed nor shipped.
– If you want to have it printed and delivered, please add PRINT UPGRADE to purchase.
– Ready in 24-48 hours ( Mon – Fri )
3. I want it printed and deliver.
If you want us to print and deliver, please add PRINT UPGRADE to purchase.
4. What will you do with my photos after my purchase?
We delete your photos & personal information right after your order. We only use them for this purpose only. We value your privacy.
6. Do you accept custom orders?
Yes, please contact us hello@lovemementos.com and let’s talk about your request.
Why choose customized digital design?
1. Fast & Convenient
Gone are the long waiting time for your prints and gifts to be delivered. We usually send your digital files in 24-48 hours ( or in any chosen turn around time) and you can easily print it at home or bring to your nearest print shop.
2. Budget- Friendly
You can choose on what material you’d like to it to print on and no need to pay for delivery.
Standard paper, photo paper or canvas, anything available to your or in your favorite printer.
3. Memorable & Meaningful
Instead of opting for generic presents, imagine the impact of a gift that’s been carefully crafted with the recipient in mind. A customized printable not only reflects thoughtfulness but also ensures that the gift holds sentimental value, making it a lasting memory for the recipient.
