Last Updated: June 30, 2026

At LoveMementos, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information when you visit our website or place an order.

Information We Collect

When you visit our website or place an order, we may collect the following information:

  • Name
  • Email address
  • Billing and shipping address
  • Phone number (if provided)
  • Payment information (processed securely through our payment providers)
  • Personalization details such as names, dates, messages, and uploaded photos
  • Device information, browser type, IP address, and website usage data

How We Use Your Information

Your information is used to:

  • Process and fulfill your orders
  • Create your personalized products
  • Communicate regarding your order
  • Send design proofs when applicable
  • Provide customer support
  • Improve our website and shopping experience
  • Prevent fraud and maintain website security
  • Comply with legal obligations

Uploaded Photos & Personalization

Photos and personalization details you provide are used solely to create your custom products. By uploading content, you confirm that you own the rights to the images or have permission to use them.

We do not sell your uploaded photos or personal information to third parties.

Payment Information

LoveMementos does not store your full payment card information. Payments are securely processed through trusted third-party payment providers.

Cookies

Our website uses cookies to improve your browsing experience, remember your preferences, analyze website traffic, and enhance website performance.

You can disable cookies through your browser settings, although some features of the website may not function properly.

Sharing Your Information

We only share your information when necessary to operate our business, including:

  • Payment processors
  • Shipping carriers
  • Print and fulfillment partners
  • Website hosting and technical service providers
  • Legal authorities when required by law

We never sell or rent your personal information.

Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

Data Retention

We retain your information only as long as necessary to fulfill your order, comply with legal obligations, resolve disputes, and maintain business records.

Your Rights

Depending on your location, you may have the right to:

  • Request access to your personal information
  • Request corrections to inaccurate information
  • Request deletion of your personal information where legally permitted
  • Object to certain types of data processing
  • Request a copy of your personal information

To exercise any of these rights, please contact us.

Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information directly from children.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated revision date.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us through our Contact page or by email.