Terms & Conditions

Last Updated: June 30, 2026

Welcome to LoveMementos. By accessing our website or placing an order, you agree to the following Terms & Conditions. Please read them carefully before making a purchase.

Use of Our Website

By using this website, you confirm that you are at least 18 years old or are using the website under the supervision of a parent or legal guardian.

You agree to use this website only for lawful purposes and in a manner that does not infringe upon the rights of others or interfere with the operation of the website.

Personalized Products

Most LoveMementos products are custom-made using your photos, names, dates, messages, or other personalization details.

By placing an order, you confirm that:

  • All personalization details are accurate.
  • You own or have permission to use all uploaded photos, artwork, and text.
  • You have reviewed all names, dates, and spelling before submitting your order.

LoveMementos is not responsible for errors provided by the customer.

Design Proofs

Many personalized products include a design proof before production.

  • Please review your proof carefully.
  • Production begins after your approval.
  • Delays in approval may delay your estimated delivery date.

Changes requested after approval may not be possible or may require an additional fee.

Pricing

All prices displayed on our website are subject to change without prior notice. We reserve the right to correct pricing errors or inaccuracies at any time.

Payment

Payment is required at the time of purchase using one of our accepted payment methods. Orders will not begin processing until payment has been successfully received.

Shipping

Estimated production and shipping times are shown on individual product pages. Delivery dates are estimates only and are not guaranteed.

LoveMementos is not responsible for shipping delays caused by carriers, customs, weather conditions, or other circumstances beyond our control.

Digital Products

Digital products are delivered electronically. Unless otherwise stated, no physical product will be shipped.

Returns & Refunds

Returns and refunds are governed by our Refund Policy. Because most products are personalized, returns may be limited except where products arrive damaged, defective, or incorrect.

Intellectual Property

All website content, including artwork, product designs, graphics, logos, photographs, text, and other materials, remains the intellectual property of LoveMementos.

You may not reproduce, distribute, copy, modify, or use any content without prior written permission.

Limitation of Liability

LoveMementos shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of our website or products, except where required by applicable law.

Changes to These Terms

We reserve the right to update or modify these Terms & Conditions at any time. Any changes will become effective immediately upon being published on this page.

Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws governing the operation of LoveMementos.

Contact Us

If you have any questions regarding these Terms & Conditions, please contact us through our Contact page or by email. We’re happy to assist you.